Terms & Conditions

Terms and Conditions: 
Everything on or used in connection with our Sites, including but not limited to Laine and Cole's name and logo, product images and descriptions, Site design, the look and feel of the Sites, text, graphics, button icons, images, audio clips, page headers, trademarks, content, the selection and arrangement thereof, and all software belongs to or is licensed to Laine and Cole, and is protected by U.S. and international laws, including laws governing copyrights and trademarks. Permission is granted to electronically copy and to print in hard copy portions of the Sites for purposes of placing an order with Laine and Cole or for non-commercial uses. Any other use of the materials on the Sites - including reproduction for purposes other than those permitted above, modification, distribution, republishing, transmission, display or performance - without the prior written permission of Laine and Cole is strictly prohibited. Use of any materials on the Sites in connection with any product or service that is not offered by Laine and Cole in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Laine and Cole, is also prohibited.You may not use any data mining, robots, or similar data gathering and extraction tools on the Sites or frame any portion of the Sites. You may not circumvent any mechanisms included in the Sites for preventing the unauthorized reproduction or distribution of the content or materials contained on the Sites.

You must be 18 years old or the age of majority in your jurisdiction in order to make a purchase on our Site.  If you are under 18 years old or the age of majority in your jurisdiction, then you may not make a purchase on our Site. If you are under 13 years old, you may browse our Site. However, you may not provide personal information to us, make a purchase on the Site nor register on the Site.  This Site is not directed to children under 13 years old.  By accessing or using the Site, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms and Conditions.  IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS, YOU MAY NOT USE OUR SITE.

Our Rights: We reserve the right, with or without notice, to cancel or reduce the quantity of any order to be filled or products or services to be provided to you that we believe, in our sole discretion, may result in the violation of our Terms and Conditions.

ACCURACY OF INFORMATION
We attempt to be as accurate as possible when describing our products on the Site; however, we do not warrant that the product descriptions, colors, information or other content available on the Site are accurate, complete, reliable, current, or error-free. This Site may contain typographical errors or inaccuracies and may not be complete or current. Laine and Cole therefore reserves the right to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. We apologize for any inconvenience.

YOUR OBLIGATIONS AND RESPONSIBILITIES
In the access or use of the Site, you shall comply with these Terms and Conditions and the special warnings or instructions for access or use posted on the Site. You shall act always in accordance with the law, custom and in good faith. You may not make any change or alteration to the Site or any Content or services that may appear on this Site and may not impair in any way the integrity or operation of the Site. Without limiting the generality of any other provision of these Terms and Conditions, if you default negligently or willfully in any of the obligations set forth in these Terms and Conditions, you shall be liable for all the losses and damages that this may cause to Laine and Cole, our parents, subsidiaries, affiliates, partners or licensors.

THIRD PARTY LINKS
We are not responsible for the content of any off-website pages or any other websites linked to or from the Site. Links appearing on the Site are for convenience only and are not an endorsement by us, our parents, subsidiaries, our affiliates or our partners of the referenced content, product, service, or supplier. Your linking to or from any off-website pages or other websites is at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, off-website pages or any other websites linked to or from the Site, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy policies and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-website pages and other websites that you visit.

LOST OR STOLEN PACKAGES 
Please note we are not responsible for lost or stolen packages. All items purchased from laineandcole.com are made pursuant to a shipment contract with our carriers. This means that the risk of loss and title for such items pass to you upon our transfer of your order to the carrier. Any claim made on a lost or stolen package is between you and the carrier.

DISCLAIMERS & LIMITATIONS 
We strive to provide accurate and current information on our products and essential oil profiles. Your health is in your hands; it is up to you to verify the data and application.
 
Our products are designed to be beneficial and safe when used in the manner intended according to instructions. A client's actual use of our products is beyond our control so it is the client's responsibility to determine the suitability of the products, to use the products appropriately, and to ensure their safe use by those who come in contact with them. We are not liable for incidences connected to the use or misuse of our products.
 
The FDA has not evaluated the statements on our website. We are not doctors and we make no claims about the medicinal value of our products. Laine and Cole products are not substitutes for necessary medical care and prescription medications. Our references to the health benefits of our products cannot replace professional diagnosis and astute medical advice.
 
If you have a pre-existing medical condition, please consult your trusted health-care practitioner or doctor before using botanical oils.

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Return Policy: We take your purchases seriously and we encourage you to do so, as well. We would love to answer any question you have on a Laine & Cole product before you purchase it. Due to the energetic and carefully crafted nature of our product, all purchases are final.

Laine & Cole is inculpable for any adverse reaction or allergy to our products. We stand behind the caliber and integrity of every ingredient and product we craft, and we share all product ingredients on our website to foster personal discretion while shopping.

Canceling Orders: If you need to cancel an order, please contact our Client Services Team immediately. If the order is eligible for cancellation (orders that have already shipped are not eligible for cancellation) we will be happy to assist you in your cancellation. Clients services can be reached at [email protected]

Privacy 

Your Privacy matters to us, and we are committed to protecting yours. Only authorized employees within Laine and Cole view or use the information collected from our clients. Your credit card information is totally secure through our website and cannot be viewed. Your information is confidential. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent to you will correspond with our agreed services and products.